Not really surprising:
"The pressure is on for the federal government and states running their own health insurance exchanges to get the systems up and running after overloaded websites and jammed phone lines frustrated consumers for a second day as they tried to sign up for coverage using the new marketplaces."
The rumors have been leaking for months that the systems weren't going to be ready. And, they aren't. So, will they be ready soon? I have no inside knowledge. But I will be surprised if this stuff really starts working well anytime soon.
Amazon wasn't built in a day.
I know they're blaming it on "lots of people trying to sign up." That's what people always say when their online systems crash. It's the first stage of grief: denial.
Experience predicts:
no quick fix.
Big buggy projects cannot be turned around on a dime.
They consume precious time.
For this year, the best they can do
is to somehow muddle through.
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