We typically assume that the more we can see, the more we can understand about an organization. This research suggests a counteracting force: the more that can be seen, the more individuals may respond strategically with hiding behavior and encryption to nullify the understanding of that which is seen.That's from Ethan S. Bernstein who goes on to argue that people may actually be more productive when they are allowed some privacy at work.
Put privacy under steady, official attack,
and people will find ways take it back.
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