This is the sort of thing I work on sometimes, so it interests me:
'The federal Obamacare marketplace was unable to verify nearly 3 million irregularities in the applications for enrollment, according to a new audit by the Health and Human Services (HHS) Office of the Inspector General (OIG).'
Irregularities include things like how much income people have, whether they are citizens, where they live, what their social security number is. You know, little things... that have a direct bearing on whether you really qualify and how much you are really supposed to pay.
So, 3 million irregularities, out of 8 million enrollees. Maybe some people have multiple irregularities. But, still a high percentage of ugly steaming confusion.
Partly this is due to the computer system not working as originally envisioned. In that dream, everything would be verified in advance, by marvelous cross-checks to federal databases in the cloud.
Wires got crossed.
Data got lost.
Cookies got tossed.